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Monday, November 26, 2012

Harris Teeter customers get free food after computer glitch

Harris Teeter officials gave free groceries on Sunday after a computer crash snarled lines at the Morrocroft Village location.

The store experienced a “minor glitch” in its system for about an hour and a half Sunday morning, Harris Teeter spokeswoman Danna Jones said. The glitch prevented store employees from processing transactions.

SouthPark resident David Coburn arrived around 11 a.m. at the grocery store for his weekly shopping. Nearly an hour later, Coburn headed to the checkout lane to discover a large line had built up.

For the next 40 minutes, he stood in line with other customers as Harris Teeter workers served them samples of turkey and ham subs, pimento cheese crackers and sushi rolls.

Read more at the Charlotte Observer

--- Nice how the store took a bad situation and made it into something good.

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